Infotrak Voice Of The People Poll Release January 2024

InfoTrak Research & Consulting · January 2024

Voice of the People (VOP) Poll: Economic Hardships

A nationally representative telephone survey of 1,500 Kenyan adults conducted between 18th–19th December 2023, examining the economic hardships facing households, the coping strategies they are using, and their outlook for 2024.

1,500
Respondents
47
Counties
±2.53%
Margin of Error
94%
Response Rate

Methodology

Data Collection

Quantitative interviews were conducted through Computer Assisted Telephone Interviews (CATI) between 18th–19th December 2023.

The survey involved 1,500 people to represent the universe of adult Kenyans who were 18 years and above at the time of the survey. The sampling frame was designed using Population Proportionate to Size (PPS) guided by the 2019 Census.

The survey covered all 47 counties and 8 regions of Kenya. To ensure national representativeness, the distribution of the survey sample across the regions was proportionately allocated.

Margin of error: ±2.53% at 95% degree of confidence. Response rate: 94%.

Where the achieved interviews differed slightly from the intended sampled proportions per demographic group, the dataset was weighted to correct for over or under sampling. Data was processed and analysed using SPSS version 26 statistical software.

Region Adult Population (Millions) Regional Proportion Sample (n)
Coast 2.3 9% 136
North Eastern 1.0 4% 60
Eastern 3.9 15% 225
Central 3.4 13% 201
Rift Valley 6.6 26% 383
Western 2.5 10% 144
Nyanza 3.2 12% 184
Nairobi City 2.9 11% 167
Total 25.7 100% 1500

Key Takeaways

1. Widespread Financial Distress

A majority of Kenyans (73%) are either in a severe financial distress or struggling to make ends meet.

18% are in severe financial distress, 55% are struggling to make ends meet, and only 5% are comfortably managing.

2. Coping Strategies

Getting a side hustle and reducing non-essential expenditure are the main coping strategies adopted by Kenyans.

45% are engaged in a side hustle to supplement their income, 41% have reduced expenditure on non-essentials, and 18% have taken out loans to fill the gaps.

3. Impacts on Wellbeing

The hard economic hardships have had various impacts on Kenyans.

48% have had increased stress and anxiety, 32% strain on personal relationships, 21% physical health issues, and 18% mental health effects.

4. Support Systems

Family & friends and Government assistance programs are the most helpful resources and support systems to deal with the economic hardships.

48% felt family and friends have been the most helpful, 24% feel government assistance programs have been the most helpful, and 19% cited support from NGOs.

5. Pessimistic Outlook for 2024

Most Kenyans are pessimistic that things will get tough in 2024.

67% think school fees will increase, 56% think unemployment will increase, 52% think the Dollar exchange rate against KES will increase, and 51% think the cost of energy will increase.

6. Government Support Needed

Kenyans would need support from the government to cope with the economic hardships.

26% recommend reduction of the cost of living, 13% suggest creation of more employment opportunities, 13% suggest reduction of fuel prices, 12% suggest reduction of the cost of education, and 12% suggest reduction of the high taxation.

Current Financial Situation

Which of the following best describes your current financial situation due to economic hardships? (n=1500)

18%

I am in a severe financial distress — 18%
I am struggling to make ends meet — 55%
I am neither struggling nor comfortable — 22%
I am comfortably managing — 5%

A majority of Kenyans (73%) are either in a severe financial distress or struggling to make ends meet.

The four regions with the highest share either struggling or in severe financial distress are North Eastern (78%), Coast (76%), Central (74%), and Rift Valley (73%).

By age, both the 18–26 and 55+ brackets report the highest combined share (77% each) either struggling or in severe financial distress.

Current Financial Situation — Detailed Breakdown
Response Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
I am comfortably managing 5% 5% 7% 6% 6% 3% 7% 4% 5%
I am neither struggling nor comfortable 18% 17% 23% 20% 22% 25% 21% 28% 22%
I am struggling to make ends meet 62% 59% 48% 56% 56% 54% 55% 52% 55%
I am in a severe financial distress 14% 19% 23% 18% 17% 18% 17% 16% 18%
Response Male Female 18-26 27-35 36-45 46-55 55+ Total
I am comfortably managing 5% 6% 4% 7% 3% 6% 7% 5%
I am neither struggling nor comfortable 23% 21% 19% 20% 25% 25% 16% 22%
I am struggling to make ends meet 53% 56% 61% 54% 54% 53% 56% 55%
I am in a severe financial distress 19% 17% 16% 19% 17% 16% 21% 18%

Strategies Used to Cope with Economic Hardships

What strategies are you using to cope with economic hardships? (n=1500)

Seeking additional employment or income sources
45%
Cutting back on non-essential expenses
41%
Taking out loans
18%
Utilizing community resources (food banks, shelters, etc.)
16%
Borrowing money from friends or family
15%
Seeking financial counselling and assistance
8%
Using credit cards
4%
I depend on Ration
3%
Reduce the number of meals per day
1%
Coping Strategies — Detailed Breakdown
Strategy Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
Seeking additional employment or income sources 41% 41% 48% 39% 49% 40% 42% 49% 45%
Cutting back on non-essential expenses 45% 61% 41% 34% 38% 38% 47% 42% 41%
Taking out loans 14% 2% 21% 23% 16% 22% 15% 22% 18%
Utilizing community resources (food banks, shelters, etc.) 23% 15% 18% 15% 16% 14% 13% 11% 16%
Borrowing money from friends or family 23% 5% 13% 17% 16% 17% 10% 13% 15%
Seeking financial counselling and assistance 9% 8% 9% 6% 7% 6% 12% 7% 8%
Using credit cards 3% 3% 2% 4% 3% 8% 3% 3% 4%
I depend on Ration 2% 2% 3% 3% 2% 4% 2% 1% 3%
Reduce the number of meals per day 2% 2% 1% 1% 1% 1% 1%
Strategy Male Female 18-26 27-35 36-45 46-55 55+ Total
Seeking additional employment or income sources 47% 42% 52% 47% 41% 42% 53% 45%
Cutting back on non-essential expenses 44% 38% 36% 45% 40% 41% 35% 41%
Taking out loans 15% 21% 22% 16% 19% 21% 12% 18%
Utilizing community resources (food banks, shelters, etc.) 15% 17% 12% 14% 15% 21% 19% 16%
Borrowing money from friends or family 12% 18% 11% 14% 17% 13% 14% 15%
Seeking financial counselling and assistance 8% 8% 8% 7% 10% 8% 5% 8%
Using credit cards 3% 4% 5% 2% 4% 5% 2% 4%
I depend on Ration 2% 3% 2% 2% 2% 3% 6% 3%
Reduce the number of meals per day 1% 1% 1% 1% 1% 1% 2% 1%

Impacts of the Hard Economic Hardships

How has the stress of economic hardships impacted your daily life and well-being? (n=1500)

Increased overall stress and anxiety
48%
Caused strain on personal relationships
32%
Led to physical health issues
21%
Negatively affected my mental health
18%
Stagnation in personal development
2%
Used all my savings
1%
No stress experienced at all
0.3%
Inability to cater for the needs of my family e.g school fees, proper meals
0.2%
Impacts — Detailed Breakdown
Impact Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
Increased overall stress and anxiety 61% 36% 51% 48% 46% 50% 42% 47% 48%
Caused strain on personal relationships 29% 36% 36% 23% 34% 30% 30% 34% 32%
Led to physical health issues 27% 22% 19% 23% 19% 20% 22% 17% 21%
Negatively affected my mental health 17% 19% 20% 18% 18% 22% 13% 16% 18%
Stagnation in personal development 1% 2% 2% 3% 2% 1% 2% 2% 2%
Used all my savings 1% 1% 1% 1% 1% 3% 2% 1%
No stress experienced at all 0.4% 1% 1% 1% 0.3%
Inability to cater for the needs of my family e.g school fees, proper meals 0.4% 0.5% 1% 0.2%
Impact Male Female 18-26 27-35 36-45 46-55 55+ Total
Increased overall stress and anxiety 49% 47% 43% 48% 46% 56% 49% 48%
Caused strain on personal relationships 30% 33% 38% 34% 29% 29% 32% 32%
Led to physical health issues 18% 23% 25% 18% 22% 19% 26% 21%
Negatively affected my mental health 19% 16% 21% 16% 19% 18% 14% 18%
Stagnation in personal development 2% 2% 3% 2% 2% 2% 3% 2%
Used all my savings 1% 1% 2% 0.4% 2% 2% 1%
No stress experienced at all 0.4% 0.3% 1% 0.4% 0.3%
Inability to cater for the needs of my family e.g school fees, proper meals 0.4% 0.4% 1% 0.2%

Helpful Systems in Dealing with Economic Hardships

What resources or support systems do you find most helpful in dealing with economic hardships? (n=1500)

Family and friends
48%
Government assistance programs
24%
Non-profit organisations
19%
Online financial management resources
12%
Employer assistance programs
10%
I have no support system
8%
Selling of own properties
1%
Support Systems — Detailed Breakdown
Support System Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
Family and friends 46% 46% 52% 38% 49% 59% 47% 47% 48%
Government assistance programs 29% 19% 26% 25% 27% 15% 22% 25% 24%
Non-profit organisations 22% 22% 18% 20% 18% 17% 17% 20% 19%
Online financial management resources 9% 3% 9% 17% 11% 11% 13% 14% 12%
Employer assistance programs 9% 10% 10% 12% 11% 12% 7% 8% 10%
I have no support system 9% 15% 5% 6% 8% 8% 10% 10% 8%
Selling of own properties 1% 2% 1% 1% 1% 1% 1%
Support System Male Female 18-26 27-35 36-45 46-55 55+ Total
Family and friends 44% 52% 54% 49% 44% 49% 53% 48%
Government assistance programs 25% 23% 16% 24% 24% 31% 26% 24%
Non-profit organisations 20% 18% 17% 18% 20% 21% 12% 19%
Online financial management resources 12% 11% 11% 13% 13% 9% 7% 12%
Employer assistance programs 9% 12% 10% 11% 10% 9% 11% 10%
I have no support system 10% 6% 9% 7% 9% 8% 10% 8%
Selling of own properties 2% 2% 1% 1% 2% 1% 1%

Outlook for 2024

Over the next year, do you think the following will increase, decrease or remain the same…? (n=1500)

Indicator Increase Decrease Remain the Same Don't Know/Can't Tell
Cost of Living 48% 36% 6% 9%
School Fees 67% 18% 7% 9%
Cost of Energy 51% 34% 7% 9%
Unemployment 56% 27% 9% 8%
Cost of Fertilizer 40% 38% 10% 12%
The Dollar rates against Kenya shillings 52% 28% 6% 14%
Outlook for 2024 — Detailed Breakdown (Increase %)
Indicator Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
School Fees 67% 53% 64% 68% 65% 68% 73% 69% 67%
Unemployment 57% 59% 57% 51% 55% 56% 61% 52% 56%
The Dollar rates against Kenya shillings 59% 58% 49% 52% 50% 50% 52% 54% 52%
Cost of Energy 57% 56% 48% 44% 54% 44% 56% 48% 51%
Cost of Living 56% 53% 43% 42% 45% 51% 57% 50% 48%
Cost of Fertilizer 49% 44% 36% 34% 36% 46% 49% 40% 40%
Indicator Male Female 18-26 27-35 36-45 46-55 55+ Total
School Fees 68% 65% 72% 65% 69% 67% 56% 67%
Unemployment 55% 56% 65% 55% 56% 52% 53% 56%
The Dollar rates against Kenya shillings 53% 51% 59% 55% 49% 50% 50% 52%
Cost of Energy 50% 51% 61% 51% 49% 48% 50% 51%
Cost of Living 50% 47% 59% 46% 49% 50% 44% 48%
Cost of Fertilizer 39% 42% 49% 40% 38% 41% 43% 40%

Specific Areas Where More Support Is Needed

Are there specific areas where you feel you need more support in coping with economic hardships? (n=1500)

Reduction of the high cost of living
26%
Creation of employment opportunities
13%
Reduction of fuel prices
13%
Reduce the cost of education
12%
Reduce the taxes imposed on the citizens
12%
Support the agricultural sector
6%
Provide loans to the citizens on low interest
6%
Ensure there is food security countrywide
3%
Improve in the healthcare sector
2%
Provide enough security allover the country
2%
Reduce the cost of doing business
2%
Poverty reduction
1%
Disaster management e.g floods
1%
Improve on the country's infrastructure
0.5%
Fight corruption
0.3%
Fight drug and substance abuse
0.1%
Support Needed — Detailed Breakdown
Area Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
Reduction of the high cost of living 33% 32% 15% 25% 24% 30% 24% 37% 26%
Creation of employment opportunities 11% 12% 17% 18% 13% 12% 11% 10% 13%
Reduction of fuel prices 10% 15% 13% 12% 11% 14% 16% 18% 13%
Reduce the cost of education 12% 5% 15% 13% 13% 13% 11% 9% 12%
Reduce the taxes imposed on the citizens 15% 19% 10% 9% 12% 13% 12% 13% 12%
Support the agricultural sector 2% 2% 7% 8% 7% 6% 4% 3% 6%
Provide loans to the citizens on low interest 5% 10% 6% 5% 6% 9% 2% 6%
Ensure there is food security countrywide 2% 3% 5% 1% 4% 5% 2% 3%
Improve in the healthcare sector 3% 2% 4% 2% 2% 1% 1% 3% 2%
Provide enough security allover the country 3% 3% 1% 1% 3% 3% 4% 1% 2%
Reduce the cost of doing business 4% 3% 1% 2% 2% 1% 1% 1% 2%
Poverty reduction 1% 2% 0.4% 0.5% 2% 3% 1% 1% 1%
Disaster management e.g floods 2% 2% 0.5% 1% 1% 1%
Improve on the country's infrastructure 0.4% 1% 1% 1% 0.5%
Fight corruption 0.5% 1% 1% 0.3%
Fight drug and substance abuse 0.5% 0.1%
Area Male Female 18-26 27-35 36-45 46-55 55+ Total
Reduction of the high cost of living 23% 29% 29% 30% 22% 27% 21% 26%
Creation of employment opportunities 14% 13% 21% 13% 14% 11% 9% 13%
Reduction of fuel prices 15% 11% 15% 13% 13% 13% 14% 13%
Reduce the cost of education 11% 13% 6% 11% 14% 10% 15% 12%
Reduce the taxes imposed on the citizens 14% 10% 7% 12% 12% 14% 14% 12%
Support the agricultural sector 7% 5% 4% 4% 7% 6% 8% 6%
Provide loans to the citizens on low interest 6% 5% 7% 5% 5% 7% 6% 6%
Ensure there is food security countrywide 3% 3% 3% 4% 2% 4% 1% 3%
Improve in the healthcare sector 2% 3% 4% 1% 3% 3% 4% 2%
Provide enough security allover the country 2% 2% 1% 2% 3% 1% 5% 2%
Reduce the cost of doing business 2% 2% 2% 2% 1% 2% 2% 2%
Poverty reduction 1% 1% 1% 2% 0.4% 2% 1%
Disaster management e.g floods 0.3% 1% 0.4% 1% 1%
Improve on the country's infrastructure 0.4% 1% 1% 1% 1% 0.5%
Fight corruption 0.3% 0.3% 0.4% 0.2% 0.4% 0.3%
Fight drug and substance abuse 0.1% 0.2% 0.1%
Survey Demographics

Age

18–26: 8%

27–35: 33%

36–45: 36%

46–55: 15%

55+: 9%

Gender

Male: 51%

Female: 49%

Location

Rural: 60%

Urban: 40%

Religion

Christian: 92%

Muslim: 7%

Hindu: 0.1%

None: 1%

Employment

Self-employed (Informal): 33%

Unemployed: 29%

Employed: 22%

Self-employed (Formal): 14%

Retired: 2%

Refused to answer: 0.1%

Level of Education

Secondary: 49%

College: 20%

Primary: 17%

University/Post-graduate: 11%

None: 2%

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