NATIONWIDE PERCEPTION STUDY DEC 16 2024

Infotrak Research & Consulting · December 2024

Nationwide Perception Study

A nationwide opinion survey commissioned by the Electoral Law and Governance Institute for Africa (ELGIA) under the Kenya Election Support Program (KESP), assessing public trust in democratic institutions, participation in governance processes, and key issues of concern ahead of the 2027 general elections.

2,400
Respondents
47
Counties Covered
±2%
Margin of Error
97%
Response Rate

Methodology

Survey Background

The Electoral Law and Governance Institute for Africa (ELGIA) is currently implementing the Kenya Election Support Program (KESP), which seeks to strengthen the electoral framework and address operational challenges within key institutions ahead of the 2027 general elections.

As part of the KESP Program, ELGIA commissioned Infotrak Research and Consulting to conduct this opinion survey to identify the factors influencing public trust in democratic institutions.

In Kenya, public trust in various governance and democratic institutions has been eroded over time, hence the urgent need to rebuild confidence in these institutions. The findings of this survey will provide critical insights to restore public confidence and guide governance reforms in the country.

Survey Objectives

1. To assess the evolving dynamics of public trust in institutions and democratic processes, with a particular emphasis on the electoral governance landscape, by analyzing current political trends, interests, incentives, and potential risks associated with various institutions.

2. To investigate public responses at the national level to emerging trends in trust and political dynamics, with a particular focus on the impact of recent public protests on reform efforts and the underlying issues of discontent among Kenyans, especially the youth.

3. To draw scientific conclusions on the impact of emerging public trust and political dynamics to the Kenyan society and make recommendations that can progress KESP interventions at various levels.

Methodology

Fieldwork was conducted between 16th – 30th November 2024.

A three-pronged approach was adopted: desk research, quantitative interviews, and qualitative key informant interviews (KIIs) and focus group discussions (FGDs).

The survey universe was persons aged 18 years and above. The quantitative survey targeted a sample of 2,400 respondents, proportionately allocated across all 47 counties in 8 regions to be representative of the Kenyan 18+ population, with Rift Valley taking the highest sample and North Eastern the least.

The quantitative survey had a margin of error of ±2% at a 95% degree of confidence, and achieved a 97% response rate.

Data was processed and analyzed using SPSS 26 statistical software due to its high accuracy and reliability.

Region 2019 Census Population (M) 2019 Census 18+ Population (M) Regional Adult Proportion Target Sample
Coast 4.3 2.3 9% 217
North Eastern 2.5 1.1 4% 95
Eastern 6.8 3.9 15% 360
Central 5.5 3.4 13% 321
Rift Valley 12.8 6.6 26% 614
Western 5.0 2.5 10% 231
Nyanza 6.3 3.2 12% 295
Nairobi 4.4 2.9 11% 267
Total 47.6 25.7 100% 2400
Qualitative Research Breakdown

In addition to the 2,400-respondent quantitative survey, the study included Focus Group Discussions (FGDs) and Key Informant Interviews (KIIs).

Region Location Youth (18-35 yrs) Adults (35+ yrs) Total
Coast Mombasa 1 (18-24 yrs) 1 2
North Eastern Garissa 1 (25-35 yrs) 1
Eastern Machakos 1 1
Central Nyeri 1 (18-24 yrs) 1
Rift Valley Eldoret 1 (25-35 yrs) 1 2
Western Kakamega 1 (18-24 yrs) 1
Nyanza Kisumu 1 (25-35 yrs) 1 2
Nairobi Nairobi 1 (18-24 yrs) 1 2
Total 7 5 12

3 Relevant Government Institutions

KIIs conducted with representatives of relevant government institutions.

10 Governance Experts & Analysts

Governance experts, political analysts/academicians, political party representatives, and CSOs.

14 Community & Civil Society Voices

Community leaders, religious leaders, youth representatives, CSOs, and protest movement leaders, among others. Total KIIs conducted: 27.

Perceptions of and Participation in Democratic Processes: Key Takeaways

Skepticism Toward the IEBC

Public skepticism towards the IEBC, with 54% lacking confidence and only 26% expressing trust, highlights significant institutional challenges.

Polarized Views on Election Outcomes

Polarized perceptions on electoral outcomes, with 33% believing government-preferred candidates always win, underscore mistrust in the electoral process. This mistrust is compounded by citizenry observation of external interference of the judiciary and police, where allegations of corruption and lack of independence persist, weakening the credibility of these institutions and eroding public confidence in good governance.

Barriers to Voter Registration

The major factors preventing the citizenry from registering as voters include lack of ID cards (41%), busy schedules (16%), far registration centers (16%), and lack of trust in the electoral processes, among others.

Why Kenyans Did Not Vote in the 2022 General Election

Why did you not participate in the previous 2022 general election?

I was not interested in the elections
27%
I was busy/sick
25%
I did not think my vote would count
25%
I was not a registered voter then
20%
I had lost my identification document
14%
Not in the country/area of voting
5%
Refused to Answer
3%
Others
1%

The major reasons a significant proportion of Kenyans did not vote in the 2022 general elections include disinterest in the elections (27%), being indisposed/busy on voting day (25%), and lack of trust that their vote would count (25%). n = 229 (those who did not vote).

Factors Preventing Citizens From Registering as Voters

What would you say are the main factors preventing people like yourself from registering as voters?

Lack of National Identity Documents
41%
Busy schedules
16%
The registration centers are far away
16%
Lack of trust in the electoral processes
15%
Lack of information about voter registration
10%
Disinterest in the elections
10%
I don't know
4%

n = 177 (those who have not registered as voters)

Public Perceptions of Elections Outcome

On a scale of 1-5, where 1 is strongly disagree and 5 is strongly agree, to what extent do you agree with the following statements regarding elections in Kenya? n = 2400

Response The government's preferred candidate will always be declared the winner The popular candidate with majority votes will be declared the winner, regardless of government
Strongly disagree 26% 29%
Somewhat disagree 15% 15%
Neither Agree nor Disagree 11% 14%
Somewhat agree 11% 12%
Strongly agree 33% 25%
Don't know 5% 4%

Surveyed respondents were divided on whether elections in Kenya reflect the popular vote. Whilst 33% strongly agreed that the government's preferred candidate would always win regardless of the vote, another 25% believed that popular candidates would prevail despite government preference.

Confidence in the IEBC to Conduct Free and Fair Elections in 2027

Do you have confidence in the Independent Electoral and Boundaries Commission (IEBC) to conduct free and fair general elections in 2027? n = 2400

26%

Yes — 26%
No — 54%
Unsure — 21%

Only 26% of the surveyed respondents expressed confidence in the IEBC to conduct free and fair elections in 2027. A majority (54%) were however skeptical that the electoral body will conduct the 2027 elections in a free and fair manner.

Confidence in the IEBC — By Region
Region Yes No Unsure
Coast 38% 44% 18%
North Eastern 28% 51% 21%
Eastern 25% 58% 17%
Central 20% 55% 25%
Rift Valley 27% 49% 24%
Western 28% 55% 17%
Nyanza 23% 59% 18%
Nairobi 19% 59% 21%
Total 26% 54% 21%

Reasons for Having Confidence in the IEBC

If yes, why do you have confidence in the IEBC to conduct free and fair general elections in 2027? n = 619

IEBC is an independent body
48%
Improved transparency
42%
They have done a good job in the past
38%
The judiciary/courts will come in incase there are issues arising later
15%
The commission keeps the public updated
9%
New commissioners will be appointed
1%
I just have hopes that they will be fair
1%
Others
1%
Reasons for Having Confidence in the IEBC — By Region
Reason Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
IEBC is an independent body 35% 44% 49% 44% 50% 69% 43% 52% 48%
Improved transparency 39% 33% 37% 36% 44% 35% 57% 50% 42%
They have done a good job in the past 18% 15% 46% 52% 40% 46% 43% 33% 38%
The judiciary/courts will come in incase there are issues arising later 6% 7% 22% 12% 11% 28% 22% 12% 15%
The commission keeps the public updated 13% 11% 12% 6% 6% 8% 9% 12% 9%
New commissioners will be appointed 5% 7% 2% 1% 1%
I just have hopes that they will be fair 1% 1% 1% 2% 1%
Others 2% 4% 1% 2% 1% 4% 1%
Reasons for Having Confidence in the IEBC — By Gender & Age
Reason Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
IEBC is an independent body 48% 49% 50% 50% 50% 43% 36% 48%
Improved transparency 40% 44% 41% 41% 50% 31% 47% 42%
They have done a good job in the past 38% 38% 39% 41% 38% 27% 34% 38%
The judiciary/courts will come in incase there are issues arising later 15% 15% 19% 13% 15% 16% 11% 15%
The commission keeps the public updated 9% 10% 6% 8% 10% 18% 13% 9%
New commissioners will be appointed 2% 1% 2% 2% 2% 4% 1%
I just have hopes that they will be fair 1% 1% 0.4% 1% 1%
Others 1% 1% 1% 1% 2% 2% 1%

Reasons for Lacking Confidence in the IEBC

If no, why don't you have confidence in the IEBC to conduct free and fair general elections in 2027? n = 1296

Lack of transparency
60%
There are corrupt officials
47%
Past irregularities
47%
Lack of independence/influence from the government
19%
Reasons for Lacking Confidence in the IEBC — By Region
Reason Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
Lack of transparency 37% 52% 61% 62% 62% 67% 57% 64% 60%
There are corrupt officials 46% 41% 41% 43% 52% 50% 51% 44% 47%
Past irregularities 47% 43% 49% 44% 44% 59% 47% 43% 47%
Lack of independence/influence from the government 17% 7% 17% 24% 21% 23% 13% 20% 19%
Reasons for Lacking Confidence in the IEBC — By Gender & Age
Reason Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
Lack of transparency 58% 61% 56% 60% 64% 63% 52% 60%
There are corrupt officials 47% 47% 47% 50% 44% 38% 41% 47%
Past irregularities 46% 47% 49% 45% 46% 49% 47% 47%
Lack of independence/influence from the government 20% 18% 21% 20% 16% 19% 14% 19%

Perceived Challenges Facing the IEBC

What do you think are the biggest challenges facing the IEBC today? n = 2400

External interference
39%
Corruption
38%
Lack of commissioners
38%
Inadequate funding
23%
Inadequate resources (equipment and personnel)
13%
Lack of transparency
0.5%
Tribalism
0.3%
They have failed in the past
0.2%
Don't know/Refused to answer
2%
Perceived Challenges Facing the IEBC — By Region
Challenge Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
External interference 32% 33% 39% 39% 40% 40% 41% 41% 39%
Corruption 40% 46% 41% 41% 36% 36% 35% 39% 38%
Lack of commissioners 21% 29% 42% 39% 43% 43% 35% 39% 38%
Inadequate funding 19% 13% 18% 20% 27% 31% 27% 21% 23%
Inadequate resources (equipment and personnel) 11% 12% 12% 12% 15% 12% 13% 14% 13%
Lack of transparency 1% 0.3% 1% 0.3% 1% 1% 0.5%
Tribalism 1% 0.3% 0.3% 1% 0.3%
They have failed in the past 0.5% 1% 0.3% 0.2% 0.2%
Don't know/Refused to answer 5% 3% 2% 4% 1% 3% 3% 2%
Perceived Challenges Facing the IEBC — By Gender & Age
Challenge Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
External interference 39% 39% 33% 42% 40% 43% 28% 39%
Corruption 38% 39% 43% 40% 31% 34% 41% 38%
Lack of commissioners 38% 39% 35% 39% 40% 43% 36% 38%
Inadequate funding 22% 24% 23% 22% 27% 22% 16% 23%
Inadequate resources (equipment and personnel) 14% 12% 10% 14% 14% 14% 10% 13%
Lack of transparency 1% 0% 1% 0.5% 0.4% 0.4% 1% 0.5%
Tribalism 0.3% 0.3% 0.4% 0.4% 0.4% 0.3%
They have failed in the past 0.3% 0.2% 0.2% 0.4% 0.2%
Don't know/Refused to answer 2% 3% 2% 2% 2% 2% 5% 2%

Needed Interventions to Improve Trust in Electoral Processes

In your opinion, what should be done to improve Kenyans' trust in our electoral processes? n = 2400

Ensuring independence and impartiality of the IEBC
40%
Ensuring elections are free, fair, and transparent
39%
Provision of civic education and sensitization on electoral processes
29%
Prevention of vote rigging
29%
Increased security to prevent election related violence
24%
Improved monitoring of elections
15%
Fast and fair resolution of electoral disputes
8%
Improving voter registration processes
7%
Use the latest technology in voting
0.3%
Others
1%
Don't know/Refused to answer
1%
Needed Interventions to Improve Trust — By Region
Intervention Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
Ensuring independence and impartiality of the IEBC 27% 27% 34% 35% 44% 46% 47% 50% 40%
Ensuring elections are free, fair, and transparent 34% 59% 49% 39% 36% 38% 33% 36% 39%
Provision of civic education and sensitization on electoral processes 22% 19% 28% 27% 28% 36% 33% 29% 29%
Prevention of vote rigging 24% 20% 31% 34% 31% 35% 21% 22% 29%
Increased security to prevent election related violence 20% 15% 22% 25% 26% 26% 30% 21% 24%
Improved monitoring of elections 17% 13% 17% 17% 12% 12% 15% 16% 15%
Fast and fair resolution of electoral disputes 8% 7% 7% 6% 8% 9% 8% 10% 8%
Improving voter registration processes 9% 5% 7% 9% 7% 7% 5% 8% 7%
Use the latest technology in voting 1% 0.3% 0.3% 0.4% 1% 0.3%
Others 0.5% 1% 1% 1% 0.5% 0.4% 0.3% 1% 1%
Don't know/Refused to answer 3% 4% 1% 1% 1% 1% 2% 2% 1%
Needed Interventions to Improve Trust — By Gender & Age
Intervention Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
Ensuring independence and impartiality of the IEBC 40% 40% 36% 40% 44% 48% 32% 40%
Ensuring elections are free, fair, and transparent 39% 39% 37% 40% 36% 41% 40% 39%
Provision of civic education and sensitization on electoral processes 28% 29% 25% 29% 31% 30% 27% 29%
Prevention of vote rigging 28% 29% 26% 32% 30% 21% 20% 29%
Increased security to prevent election related violence 23% 26% 25% 26% 24% 22% 21% 24%
Improved monitoring of elections 16% 14% 15% 15% 15% 14% 11% 15%
Fast and fair resolution of electoral disputes 8% 8% 6% 9% 9% 7% 8% 8%
Improving voter registration processes 7% 7% 6% 8% 7% 8% 8% 7%
Use the latest technology in voting 1% 0.1% 0.4% 0.4% 1% 0.3%
Others 1% 0.3% 1% 1% 0.4% 0.4% 1%
Don't know/Refused to answer 1% 2% 2% 1% 1% 2% 2% 1%

Voices from the Ground: Trust in Institutions

KII Respondent

…they give empty promises which are never fulfilled…

KII Respondent

…The waning public trust in our institutions is as a result of, one; over promising and two; failure to fulfil those promises. I think the current leaders came into office through many promises. Some of them were realistic, some unrealistic…

KII Respondent

…The law exists to guard against electoral malpractices but IEBC does not seem to invoke those laws…

Trust in Key Governance and Democratic Institutions

The following institutions play a crucial role in our country's governance and democratic processes. On a scale of 1-10, where 1 is "Do not trust at all" and 10 is "A lot of trust", how much trust do you have in their ability to fulfill their mandate effectively? n = 2400

Institution No trust at all Little trust Somewhat/Moderate trust A lot of trust Don't know
The Media 5% 7% 68% 15% 5%
Religious Leaders 8% 14% 63% 7% 7%
Civil Society Organizations (CSOs) 9% 15% 47% 4% 25%
The Judiciary 30% 27% 34% 2% 7%
The Police 33% 28% 33% 2% 4%
The Senate 28% 27% 34% 2% 10%
The Opposition Leaders 23% 27% 34% 2% 15%
Office of Auditor General (OAG) 16% 22% 28% 2% 33%
The Executive (President, Deputy President, Cabinet) 37% 29% 28% 1% 4%
The National Assembly 37% 31% 23% 1% 7%
The Office of Registrar of Political Parties 15% 20% 22% 1% 41%
Political Parties 18% 27% 29% 1% 26%
Office of the Director of Public Prosecutions (ODPP) 16% 26% 24% 1% 33%
The Independent Electoral and Boundaries Commission (IEBC) 27% 23% 21% 1% 28%
Political Parties Disputes Tribunal 13% 20% 20% 1% 46%
Public Service Commission (PSC) 18% 23% 26% 1% 33%

There is a trust deficit in nearly all key governance and democratic institutions in the country. The Media, Religious Leaders, and CSOs enjoy the strongest moderate-to-high trust, while the Judiciary, Police, Executive, National Assembly, and IEBC show the highest shares of respondents reporting no trust at all.

Critical Reforms in Restoring Trust in Kenya's Electoral Institutions

What reforms do you think are most critical for restoring trust in Kenya's electoral institutions such as IEBC, Judiciary, Office of the Registrar of Political Parties? n = 2400

Strengthening anti-corruption measures
50%
Improving electoral transparency
45%
Strengthening the institutions' independence
34%
Get qualified people in the institutions
22%
Improving public service delivery
22%
Embrace technology/digitalization
0.1%
Kenyans/Citizens to elect the IEBC chair
0.1%
Others
1%
Don't know/Refused to answer
2%

Surveyed respondents cited strengthening anti-corruption measures (50%) and improving electoral transparency (45%) as the top reforms to restore public trust in governance and democratic institutions. Strengthening institutional independence was cited by 34%, while getting qualified people into the institutions and improving public service delivery were each cited by 22%.

Critical Reforms in Restoring Trust — By Region
Reform Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
Strengthening anti-corruption measures 36% 43% 39% 45% 55% 54% 56% 59% 50%
Improving electoral transparency 32% 32% 52% 53% 44% 45% 42% 42% 45%
Strengthening the institutions' independence 23% 34% 36% 38% 35% 39% 34% 33% 34%
Get qualified people in the institutions 23% 18% 25% 29% 23% 14% 21% 21% 22%
Improving public service delivery 21% 24% 24% 18% 22% 26% 22% 17% 22%
Embrace technology/digitalization 1% 0.2% 0.4% 0.1%
Kenyans/Citizens to elect the IEBC chair 1% 0.1%
Others 0.5% 1% 1% 0.3% 1% 0.4% 1% 1% 1%
Don't know/Refused to answer 4% 1% 1% 1% 1% 2% 1% 3% 2%
Critical Reforms in Restoring Trust — By Gender & Age
Reform Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
Strengthening anti-corruption measures 47% 51% 43% 51% 52% 53% 47% 50%
Improving electoral transparency 43% 46% 46% 46% 41% 44% 38% 45%
Strengthening the institutions' independence 35% 34% 35% 36% 35% 30% 25% 34%
Get qualified people in the institutions 22% 23% 22% 25% 17% 23% 19% 22%
Improving public service delivery 21% 22% 20% 23% 18% 26% 23% 22%
Embrace technology/digitalization 0.3% 0.4% 0.4% 0.1%
Kenyans/Citizens to elect the IEBC chair 0.2% 0.4% 0.1%
Others 1% 0.3% 1% 1% 1% 1% 1%
Don't know/Refused to answer 2% 1% 1% 2% 2% 1% 2% 2%

Whether Kenyans' Voice Can Influence Government's Decision Making

Do you feel that your voice can influence government decision making? n = 2400

36%

Yes — 36%
No — 55%
Not sure — 9%

A majority (55%) don't feel that their voices can influence the government's decision-making. Only 36% believe that Kenyans' voices can influence government decision making.

Voice Influencing Government Decision Making — By Region
Region Yes No Not sure
Coast 36% 52% 12%
North Eastern 32% 56% 13%
Eastern 35% 58% 7%
Central 36% 56% 8%
Rift Valley 34% 55% 11%
Western 41% 56% 3%
Nyanza 37% 54% 9%
Nairobi 37% 57% 6%
Total 36% 55% 9%
Voice Influencing Government Decision Making — By Gender & Age
Group Yes No Not sure
Male 39% 54% 8%
Female 34% 57% 9%
18-26 Years 39% 52% 9%
27-35 Years 36% 56% 7%
36-45 Years 34% 56% 9%
46-55 Years 32% 60% 9%
Over 55 Years 33% 53% 14%
Total 36% 55% 9%

Involvement in Public Participation

Within the last one year, have you been involved in any public participation forum to give your views on governance processes such as development, legislation, and budget making? n = 2400

21%

Yes — 21%
No — 75%
I can't remember — 3%

In the last one year, a majority (75%) of Kenyans across all regions have not been involved in any public participation forum. Only 21% have participated in public participation forums to give their views on governance processes such as legislation and budget making.

Involvement in Public Participation — By Region
Region Yes No I can't remember
Coast 24% 74% 2%
North Eastern 20% 75% 5%
Eastern 18% 76% 6%
Central 23% 73% 4%
Rift Valley 19% 78% 3%
Western 22% 76% 2%
Nyanza 25% 73% 2%
Nairobi 22% 77% 1%
Total 21% 75% 3%
Involvement in Public Participation — By Gender & Age
Group Yes No I can't remember
Male 25% 72% 3%
Female 17% 79% 3%
18-26 Years 20% 76% 4%
27-35 Years 21% 75% 4%
36-45 Years 22% 76% 2%
46-55 Years 25% 73% 2%
Over 55 Years 23% 75% 1%
Total 21% 75% 3%

Conveners of Public Participation Forums

If yes, who was the convener of the public participation forum? n = 514 (those involved in public participation)

County Government Executive
28%
County Assembly
23%
Non-Governmental Organisation
20%
National Government
19%
Elected Leader i.e. MCA, MP etc
13%
Parliament (Senate or National Assembly)
11%
Civil Society Organisation
8%
I can't remember
3%
Others
1%

Most public participation forums were convened by either the county government executive (28%), county assemblies (23%), or NGOs (20%).

Conveners of Public Participation Forums — By Region
Convener Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
County Government Executive 25% 37% 33% 24% 31% 35% 29% 14% 28%
County Assembly 21% 16% 29% 23% 24% 20% 25% 20% 23%
Non-Governmental Organisation 21% 21% 27% 35% 17% 14% 15% 8% 20%
National Government 19% 11% 14% 20% 22% 20% 24% 17% 19%
Elected Leader i.e. MCA, MP etc 17% 11% 5% 11% 8% 22% 17% 19% 13%
Parliament (Senate or National Assembly) 4% 15% 7% 10% 10% 16% 20% 11%
Civil Society Organisation 13% 16% 9% 7% 5% 4% 5% 15% 8%
I can't remember 2% 3% 6% 2% 1% 7% 3%
Others 1% 1% 3% 1%
Conveners of Public Participation Forums — By Gender & Age
Convener Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
County Government Executive 27% 30% 25% 28% 34% 25% 29% 28%
County Assembly 27% 19% 22% 24% 20% 23% 26% 23%
Non-Governmental Organisation 18% 23% 23% 20% 18% 9% 32% 20%
National Government 19% 20% 20% 19% 19% 21% 15% 19%
Elected Leader i.e. MCA, MP etc 12% 13% 10% 12% 19% 14% 9% 13%
Parliament (Senate or National Assembly) 10% 13% 12% 12% 10% 9% 9% 11%
Civil Society Organisation 8% 9% 4% 10% 7% 13% 6% 8%
I can't remember 3% 3% 2% 4% 5% 2% 3%
Others 1% 1% 1% 1%

Voices from the Ground: Public Participation

FGD Respondent

…The reason as to why we don't participate in these public participation forums is because there is nowhere it is announced when it will be held…

FGD Respondent

…In the national assembly we have seen different policies being formulated without a proper public participation…

KII Respondent

…The problem with our country is that the Executive doesn't want to listen to the citizens' opinions…

Key Issues of Concern: Key Take-Out

As of the time of this survey, the most pressing concerns among Kenyans are the high cost of living, unemployment, corruption, over taxation, and access to healthcare.

Key Issues of Concern

Which three key issues concern you the most as a Kenyan and need to be addressed by the government as a matter of priority? n = 2400

High cost of living
51%
Unemployment
36%
Corruption
24%
Over taxation
23%
The migration from NHIF to SHIF/SHA
23%
Transport, Infrastructure and Roads
13%
Access to quality and affordable healthcare
13%
Access to quality and affordable education
12%
Cost of doing business
10%
Extra-judicial killings
9%
Insecurity/crime
9%
Poverty reduction
6%
Empowerment of youth
6%
Cost of farm inputs like fertilizer and mechanical equipment
5%
Youth grievances
4%
Public participation
4%
Access to clean water
4%

Additional issues cited at lower shares include women empowerment (3%), equal distribution of resources (2%), drug and substance abuse/alcoholism (2%), ethnicity/tribalism (2%), environmental conservation (1%), high cost of education (1%), and disaster management (1%), among others. Full region and gender/age breakdowns are below.

Key Issues of Concern — By Region
Issue Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
High cost of living 50% 52% 55% 47% 53% 52% 45% 51% 51%
Unemployment 34% 32% 34% 34% 39% 37% 34% 39% 36%
Corruption 17% 20% 23% 26% 29% 22% 15% 26% 24%
Over taxation 14% 20% 25% 27% 26% 23% 17% 26% 23%
The migration from NHIF to SHIF/SHA 20% 14% 25% 34% 20% 24% 24% 21% 23%
Transport, Infrastructure and Roads 16% 14% 12% 14% 13% 13% 16% 9% 13%
Access to quality and affordable healthcare 18% 17% 14% 13% 10% 10% 13% 14% 13%
Access to quality and affordable education 19% 17% 12% 10% 10% 8% 14% 13% 12%
Cost of doing business 13% 9% 11% 8% 8% 9% 9% 12% 10%
Extra-judicial killings 9% 7% 9% 6% 7% 8% 11% 14% 9%
Insecurity/crime 15% 20% 8% 5% 8% 7% 8% 7% 9%
Poverty reduction 4% 6% 6% 4% 7% 7% 9% 5% 6%
Empowerment of youth 6% 5% 4% 7% 5% 6% 9% 5% 6%
Cost of farm inputs like fertilizer and mechanical equipment 6% 3% 4% 4% 6% 6% 8% 3% 5%
Youth grievances 8% 7% 4% 4% 3% 7% 4% 3% 4%
Public participation 4% 5% 5% 4% 2% 4% 6% 4% 4%
Access to clean water 6% 5% 3% 3% 4% 3% 4% 3% 4%
Women empowerment 4% 3% 3% 2% 2% 4% 3% 3% 3%
Equal distribution of resources 2% 1% 2% 3% 2% 3% 3% 1% 2%
Drug and substance abuse/Alcoholism 2% 4% 1% 2% 1% 2% 4% 1% 2%
Ethnicity/Tribalism 2% 3% 1% 2% 1% 1% 2% 3% 2%
Environmental conservation 1% 1% 2% 1% 1% 0.4% 2% 2% 1%
High cost of education 1% 1% 1% 2% 1% 0.4% 1% 1%
Disaster management 1% 2% 1% 1% 0.5% 1% 1% 1%
End the lecturers' strike 1% 1% 0.2% 0.4% 0.3%
The new university funding model 0.3% 2% 0.2%
Unity in the country 1% 0.3% 0.1%
Others 2% 1% 0.5% 0.4% 0.3% 2% 1%
Key Issues of Concern — By Gender & Age
Issue Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
High cost of living 49% 52% 44% 54% 50% 53% 50% 51%
Unemployment 36% 36% 38% 37% 36% 29% 32% 36%
Corruption 25% 22% 25% 25% 20% 19% 26% 24%
Over taxation 24% 22% 22% 25% 21% 22% 21% 23%
The migration from NHIF to SHIF/SHA 23% 24% 19% 25% 22% 27% 19% 23%
Transport, Infrastructure and Roads 13% 13% 15% 13% 11% 13% 10% 13%
Access to quality and affordable healthcare 14% 11% 11% 13% 14% 16% 12% 13%
Access to quality and affordable education 12% 12% 9% 11% 15% 13% 15% 12%
Cost of doing business 9% 10% 10% 8% 11% 15% 8% 10%
Extra-judicial killings 9% 9% 9% 8% 12% 11% 6% 9%
Insecurity/crime 9% 9% 10% 7% 10% 8% 13% 9%
Poverty reduction 7% 6% 6% 6% 6% 5% 9% 6%
Empowerment of youth 5% 6% 6% 6% 6% 4% 4% 6%
Cost of farm inputs like fertilizer and mechanical equipment 6% 5% 5% 4% 6% 10% 9% 5%
Youth grievances 4% 5% 6% 4% 4% 3% 3% 4%
Public participation 4% 4% 4% 4% 4% 5% 5% 4%
Access to clean water 4% 4% 5% 3% 3% 4% 8% 4%
Women empowerment 2% 4% 3% 3% 4% 2% 3% 3%
Equal distribution of resources 2% 3% 2% 2% 2% 3% 3% 2%
Drug and substance abuse/Alcoholism 1% 2% 2% 2% 2% 3% 3% 2%
Ethnicity/Tribalism 2% 2% 2% 2% 2% 0.4% 3% 2%
Environmental conservation 1% 1% 2% 0.4% 1% 2% 3% 1%
High cost of education 1% 1% 1% 1% 0.2% 2% 1% 1%
Disaster management 1% 1% 1% 1% 0.2% 3% 1%
End the lecturers' strike 0.3% 0.2% 1% 0.2% 0.2% 0.3%
The new university funding model 0.3% 0.2% 0.2% 0.3% 0.2% 1% 0.2%
Unity in the country 0.1% 0.2% 0.4% 0.1% 0.1%
Others 1% 1% 1% 1% 0.4% 1% 1%

Voices from the Ground: Key Issues of Concern

FGD Respondent

…Number one issue to be addressed is the high cost of living, everything has gone high…

FGD Respondent

…corruption is too much…

FGD Respondent

…you can see how the SHA program is bringing problems. One queues for the whole day and yet they are told they are not enrolled in the program, therefore they can't be helped. So service delivery has deteriorated…

KII Respondent

…I think the key issue to focus on should be good governance with a major focus on transparency, public participation, and listening to the people…

Sources of Information on Current Affairs

What are your main sources of information on current affairs? n = 2400

TV
67%
Radio
54%
Social media (e.g. Twitter, Facebook, WhatsApp)
50%
Newspapers
9%
Word of Mouth/Friends/family
4%
Refused to answer
0.4%

TV (67%), Radio (54%), and Social Media (50%) are the main sources of information among Kenyans.

Sources of Information — By Region
Source Coast North Eastern Eastern Central Rift Valley Western Nyanza Nairobi Total
TV 64% 59% 70% 70% 68% 62% 59% 77% 67%
Radio 48% 48% 54% 50% 58% 61% 60% 48% 54%
Social media (e.g. Twitter, Facebook, WhatsApp) 34% 39% 49% 57% 48% 52% 50% 64% 50%
Newspapers 13% 8% 9% 10% 7% 8% 10% 11% 9%
Word of Mouth/Friends/family 9% 4% 3% 5% 4% 3% 4% 4% 4%
Refused to answer 1% 1% 0.5% 1% 0.4%
Sources of Information — By Gender & Age
Source Male Female 18-26 Years 27-35 Years 36-45 Years 46-55 Years Over 55 Years Total
TV 67% 67% 66% 69% 63% 70% 64% 67%
Radio 52% 57% 44% 53% 58% 68% 71% 54%
Social media (e.g. Twitter, Facebook, WhatsApp) 57% 43% 58% 55% 44% 39% 23% 50%
Newspapers 11% 7% 8% 8% 14% 9% 7% 9%
Word of Mouth/Friends/family 4% 5% 5% 4% 5% 5% 5% 4%
Refused to answer 0.1% 1% 0.2% 0.4% 1% 0.4% 0.4%
Survey Demographics

Age

18-26 Years
22%
27-35 Years
44%
36-45 Years
19%
46-55 Years
9%
55+ Years
6%

Gender

51%

Female — 51%
Male — 49%

Religion

63%

Protestant — 63%
Catholic — 27%
Muslim — 8%
None — 1%

Employment

Self-employed (Formal)
10%
Self-employed (Informal)
33%
Employed
22%
Unemployed
33%
Retired
1%
Refused to answer
0.5%

Level of Education

Primary
17%
Secondary
43%
College
23%
University/Post-graduate
15%
None
3%

Leave a Reply

Get Started Now!

Signup for Infortrak Newsletter and be the first the know!!

Newsletter Signup